Monday, February 8, 2010

Princesses, Pools and Problem Solving

Hi Everyone!!

Hope this entry finds you doing well. Sorry it's been a while since I've updated. I've been busy with work and getting used to my Disney schedule. The last few days I've been working the night shift which is from 6PM-2AM. Normally you'd think that would be absolutely terrible but honestly, I don't mind it to much. After around 11 o'clock, it gets really mello in the lobby and you have the time to really talk to the guests that do come to you as well as chat with the other cast members that are working the graveyard shift. I've been very fortunate this week to meet lots of very nice families who I've really enjoyed talking to and like seeing in the lobby everyday. I've had some particularly cute children who love to tell me all about their princess dresses and plans to go meet Mickey and all the fun they're planning on having while they're here. It's fun to talk to them like they really are princesses and see their eyes light up.

Unfortunately, along with working the night shift you also have to have problem solving skills in high gear because that is generally when guests come to us and complain about anything and everything. Our main issue right now at the lodge is the fact that the pool is under construction and we get lots of guests that come to us upset about that and we try and recover the situation and make their stay as magical as possible. It takes lots of patience but I can already see myself becoming better at dealing with it and that my problem solving skills are improving. I can only imagine that those skills are going to be incredibly important later on it my career and in life.

Overall, it's been fun working at the lodge and I'm really enjoying myself. Tomorrow I'm going to see La Nouba with Ren and I am soooo excited!! I've wanted to see it for quite some time so I'm really happy I finally will. 4 more days of work before my days off on Friday and Saturday and Larry and Donna and the munchkins will be here! Yay!! And then Mommy, Daddy and Allie will be here next Tuesday!! I can't wait to see them. :)

Until then...